I’m Not Interested
I very rarely use my landline phone, so on the rare occasions that it rings, it is more than likely a telemarketer. I recieved a call the other day from a satellite TV company that I have done business with in the past. The person on the other end of the phone was trying to talk me into returning to them for my TV service. I explained that I was not interested and that I was quite happy with my current service. The person on the other end of the phone proceeded to ask me what I was paying for my current service. I told this person that cost was not my main concern and that I had no interest in switching services. He proceeded to read the next response from his script. I explained that I was never very happy with their service and that I didn’t want satellite dishes on my house again. It would seem at this point that the phone wasn’t sending sound from my end of the connection to his because he started with his canned speech again. I hung up.
I have issues with telemarketers as it is, but when the victim (that’s right, I said victim) says “I’m not interested” that should be the end of it. The correct response to “I’m not interested” should be “Thank you for your time sir/ma’am, have a nice day” (or something along those lines). No means no people!
If you are a telemarketer, listen to the person on the other end of the phone. If you are in charge of a call center and you write the scripts, include the “…have a nice day” option and encourage your staff to use it.
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